Privacy Policy
This website is
operated by KHL Group LLP, Southfields, Southview Road, Wadhurst, East Sussex
TN5 6TP, United Kingdom ("KHL").
We operate a number
of websites, industry magazines, newsletters and other services to individuals
in the construction and power industries. There are opportunities to register
or provide us with personal information about yourself. Registration may be
required to access certain features or promotions.
This privacy policy
explains how personal data is used and how to contact us if you have any
queries or concerns.
1. How do we
collect information?
We collect
information in the following ways;
When you give it to us DIRECTLY
There are many ways
you give us your information. For example;
·
When you subscribe to our magazines
·
When you register on our websites
·
When you request to receive our free e-newsletters
·
When you complete a survey asking for your views on various products and
services
·
When you purchase a product or service from us
·
When you register to attend an event
·
When you download a free digital issue of the magazine
·
When you request more information about a product or service that we
offer
·
When you communicate with us either by phone, in writing, by email or in
person.
Please always
obtain consent first before giving us anyone else's personal information.
Please make sure
that any personal details which you provide are accurate and current, and let
us know if there are any changes.
When you give it to us INDIRECTLY
Your information
may be shared with us by independent organisations, for example associations
such as IPAF (International Powered Access Federation) or NDA (National
Demolition Association). These independent third parties will only share your
information when you have consented.
You should check
their Privacy Notice when you provide your information to understand fully how
they will process your data.
When you share your data with us via Social Media
Depending on your
settings or the privacy notices for social media and messaging services like
Facebook, WhatsApp, LinkedIn or Twitter, you might give us permission to access
information from those accounts or services.
If you use
community tools, we may store the content and communications which you send and
receive, and we reserve the right to monitor your communications. We may also
detail your activity and personal preferences when visiting our sites (see
"Cookies", below).
When you share your data with us via information available publicly
This may include
information found in places such as websites, business listings, association
membership lists, directories, Companies House and information that has been
published in articles/newspapers.
2. What personal
information do we collect?
We will only ever
capture the minimum amount of information that we need to in relation to your
subscription, purchases or services we provide to you and we promise to keep
your information secure.
The personal data
we will usually collect is:
·
Your name
·
Your gender
·
Your contact details
·
Your bank or credit card details (only as relevant to the service
provided)
·
Details of the enquiry, service or product
Where it is
appropriate, we may also ask for additional information.
3. What do we do
with the information we collect?
We will use your
personal data with your consent on a contractual basis to provide you with the
product or service that you have requested, such as;
·
Magazine subscriptions
·
Newsletters
·
Event registration
·
Industry Reports
We will process
your personal data for the legitimate interest of conducting core business
activities, these will include:
·
where the processing enables us to enhance, modify, personalise or
otherwise improve our services / communications for the benefit of our
customers
·
to enhance the security of our network and information systems
·
to operate our websites and provide the information and services you ask
for, including downloads, reports, chat rooms, bulletin boards, promotions and
competitions
·
to send you magazines, either in print (by post) or in digital format
(by email) that will be of interest and benefit to you as an individual in the
construction or power industry
·
to deal with your customer service requests
·
for internal analysis and research to improve our websites and other
products and services
·
to send you newsletters by email that will be of interest and benefit to
you as an individual in the construction or power industry
·
to send you marketing information about KHL publications, events and
services, by post and by email
·
to send you information from selected third-party companies, but only as
permitted by law or requested by you (see "How to unsubscribe" below)
·
to send administrative emails (for example, if you forget your password)
·
to prevent and detect fraud and abuse of our sites or services
·
to determine the effectiveness of promotional campaigns and advertising
(data is aggregated)
Whenever we process
data for legitimate interest purposes, we will ensure that we always keep your
Personal Data rights in high regards and take account of these rights. You have
the right to object to this processing if you wish and if you wish to do so
please e-mail circulation@khl.com. All emails will be answered within 2 working
days. Please bear in mind that if you object, this may affect our ability to
carry out tasks for your benefit.
How to unsubscribe
·
Click the unsubscribe link at the bottom of any e-mail newsletter or
other correspondence.
·
Visit www.khl.com and
login to your account to change your preferences.
·
Send your details to the KHL LLC Data Controller (see section 9 below)
by e-mail or post.
4. Who else has
access to your information
Our service/host providers
In the course of
our legitimate business activities, there may be a need for us to share, or
give access to, your personal data to affiliated companies or other
organisations who work for us that provide us with services or host our
applications/software that you may access, for example:
·
Banking organisations – those that provide our banking/payment services
·
Mailing houses – those who package and send magazines to subscribers
We will ensure that
data processing agreements, compliant to GDPR, are in place before sharing
with, or giving access to, your data with any of our service/host providers.
Some of these
companies may process your information in countries outside the European
Economic Area (EEA), such as the United States. Data protection laws in these
countries may not offer the same level of protection as in the EEA. If you are
not happy for us to transfer your information in this way, you should not
access and use our websites.
Sharing with third parties
We will never
commercially sell your personal data to anyone else or give it to third parties
who might use it for their own purposes.
We will only ever
share your personal data in other circumstances, not listed above, if we have
your explicit and informed consent at the time of collection.
In exceptional
circumstances, we may disclose your personal information if required by law or
to protect or defend ourselves or others against illegal or harmful activities.
If our business is sold or restructured, your details may be transferred as
part of the business.
5. How we keep your
information safe and who has access to it
Your personal
information will be hosted securely within the UK. We ensure that there are
appropriate physical and technical controls in place to protect your personal
details.
We undertake
regular reviews of who has access to information that we hold to ensure that
your personal information is only accessible by appropriate KHL employees and
our service/host providers.
We will ensure that
all KHL staff who have access to your personal data shall be obliged to keep
your personal data strictly confidential. We do comprehensive checks on the
companies we use before we work with them and put a contract in place that sets
out our expectations and requirements, especially regarding how they manage the
personal data they may have access to as part of providing those services.
We have a duty to
report certain types of personal data breaches to the relevant supervisory
authority, and where feasible, we will do this within 72 hours of becoming
aware of the breach. If a breach is detected and likely to result in a high
risk of adversely affecting you, we will inform you without undue delay.
We take
commercially reasonable steps to protect your personal information. This
includes setting up processes and procedures to minimise unauthorised access to
or disclosure of your information. However, we do not guarantee that we will
eliminate all risk of misuse of your personal information by intruders. Please
keep any passwords for your accounts safe and do not disclose them to anyone
else. You must contact us immediately if you become aware of any unauthorised
use of your password or other security breach.
Bulletin boards,
chat rooms and other community areas on our sites are open to the public. You
should avoid disclosing any information in these areas which may identify you
or anyone else. We are not responsible for the protection or security of
information which you disclose in these areas.
6. How long we
retain your information and how we keep it up to date
We will only keep
your information for as long as we need it to assist you with your enquiry,
magazine subscription, newsletter subscription, event registration or other
services associated to KHL. There are statutory timescales on how long we
should keep your information, for example, financial transactions must be
retained for 7 years and subscription records must be retained for 4 years for
audit purposes. We shall delete your data when we are no longer providing you
with any products or services, or when you request for us to delete your data. We
shall delete your information according to guidance issued by the Information
Commissioner.
7. Your rights
The General Data
Protection Regulations gives you certain rights and these are listed below for
your convenience, further clarification of your rights is available on
the Information Commissioners website
·
You have a right to be informed when your personal data is being
collected, what is collected and how it will be used or shared.
·
You have the right to withdraw consent at any time.
·
You have a right of access to your personal data: the right of access
allows you to be aware of and verify the lawfulness of the processing of your
personal data. You can also request a copy of the information which we hold on
you. This information will be provided free of charge, unless the request is
found to be manifestly unfounded or excessive then a reasonable fee will be charged.
The application should be made in writing, by letter or email, and addressed to
Peter Watkinson (contact details shown at the foot of this privacy policy)
below, enclosing two proofs of identification. Applicants should be aware that
where requests are manifestly unfounded or excessive, in particular because
they are repetitive, KHL Group LLP can:
·
o charge a reasonable
fee taking into account the administrative costs of providing the information;
or
o refuse to respond.
·
You have a right in certain circumstances to have inaccurate personal
data rectified, blocked (restrict processing), erased (right to be forgotten),
or destroyed.
·
You have a right in certain circumstances to object to the processing of
your personal data for such reasons as direct marketing, automated decision
making, profiling; although we can confirm we make no decisions on you using an
automated process.
·
You have a right to obtain certain products or service from us without
sharing your data with us, for example; website downloads and website reports.
Applicants should be aware that a reasonable financial charge will be made for
providing this service. Financial transactions must be retained for 7 years.
All other data (except financial) relating to the transaction will be deleted
once the transaction has taken place.
·
You have the right for your account to be deleted. You can do when you
visit www.khl.com and
login to your account. There will be an option to delete your account.
·
You have a right, in certain circumstances, to data portability.
We collect and
process your personal data through legitimate interests or because you have
provided it to us to enable us to deliver a service to you. We will only
process your personal data as you would reasonably expect us to.
Finally, if you are
unhappy with how we have processed your information, you have the right to
lodge a complaint with the Office of the Information Commissioner, contact
details below.
8. Cookies
Some of our
websites contain cookies. Cookies are small text files that a website sends to
your computer to record your online activity. Cookies may be used on our
websites to help personalise your visits to our sites, improve how you use
certain aspects of our sites and to record your online activity. You can
disable cookies by adjusting your browser settings, but if you do so, some
functions on our sites may not work correctly.
9. Contact
If you wish to
contact KHL about any aspect of our privacy policy then use one of the
following methods:
Peter Watkinson
Data Controller
KHL
Phone: +44 (0)1892 784088
e-mail: peter.watkinson@khl.com
Post: Southfields, Southview Road, Wadhurst, East Sussex TN5 6TP, UK